Welcome to Fair Harbor’s FAQ section! We’re here to help make your shopping experience as smooth as sailing on a calm sea. Below you’ll find answers to our most common questions about products, shipping, returns, and more.

🌊 Product Questions

What inseam lengths do you offer for swim shorts?
We offer multiple inseam options to ensure the perfect fit for everyone: 5″, 6″, 7″, 8″, and 10″ inseam lengths. Whether you prefer shorter or longer styles, we’ve got you covered!
Do you offer family matching sets or packs?
Absolutely! We’re all about family fun at the beach. Check out our collection packs including Anchor Packs, Bayberry Packs, Bungalow Packs, and Ozone Packs for coordinated family swimwear.
What products do you carry besides swimwear?
While we specialize in coastal-inspired swimwear, we also offer leggings, boxer briefs, and various accessories to complete your beach or poolside look.

🚚 Shipping & Delivery

How long does shipping take?
We offer two shipping options:
• Standard Shipping ($12.95): 10-15 business days after shipping via DHL or FedEx
• Free Shipping: 15-25 business days after shipping via EMS (orders $50+)
Do you ship internationally?
Yes! We ship worldwide with our global delivery network. However, we’re currently unable to ship to some Asian countries and remote locations. Contact us if you have questions about delivery to your specific area.
How long does order processing take?
Please allow 1-2 business days for us to carefully prepare your order. We hand-pick each item and ensure it meets our quality standards before shipping.

💳 Payments & Accounts

What payment methods do you accept?
We accept all major payment options for your convenience: Visa, MasterCard, JCB, and PayPal.
Do I need to create an account to place an order?
While creating an account makes future purchases faster, it’s not required. You can checkout as a guest for your first order.

🔄 Returns & Exchanges

What is your return policy?
We offer hassle-free returns within 15 days of delivery. Your satisfaction is our priority, and we want you to love your Fair Harbor gear as much as we do!
What if my items don’t fit properly?
No worries! We make returns and exchanges easy. Just contact us within 15 days of receiving your order, and we’ll help you get the perfect size.

👨‍👩‍👧‍👦 General Questions

Do you carry products for the whole family?
Yes! We offer swimwear and accessories for Men, Women, and Kids – perfect for family beach trips and pool parties.
What makes Fair Harbor different?
We combine coastal-inspired designs with premium quality and multiple fit options. Our family packs and variety of inseam lengths ensure everyone finds their perfect beachwear!

Still have questions?

Our customer service crew is here to help! Reach out to us at [email protected] for any additional questions or order updates.

Fair Harbor Clothing Shop
12546 West Montebello Avenue
Litchfield Park, AZ 85340
United States