Privacy Policy

1. Information We Collect

Like finding your perfect inseam length, we collect only what’s necessary to provide you with the best shopping experience:

Personal Information You Provide:

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit/debit card details processed securely through our payment partners (we don’t store full card numbers)
• Account Information: Username, password, and preferences for registered users
• Order History: Your purchases, preferred inseam lengths (5″, 6″, 7″, 8″, or 10″), and favorite collections
• Communication Records: Emails, chat messages, and customer service inquiries

Automatically Collected Information:

• Device & Browser Data: IP address, browser type, device information
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General location for shipping and tax purposes

2. How We Use Your Information

We use your information to make your Fair Harbor experience as smooth as a day at the beach:

• Order Processing: Fulfill your orders for swim shorts, family packs, and accessories
• Customer Service: Provide support and answer your questions about our products
• Personalization: Recommend products based on your preferred inseam lengths and collections
• Website Improvement: Enhance your shopping experience and site functionality
• Marketing: Send updates about new collections and promotions (only with your consent)
• Security: Protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We treat your data like we treat our customers – with respect and care. We only share information when necessary:

Service Providers:

• Payment Processors: PayPal, Visa, MasterCard, JCB for secure payment handling
• Shipping Partners: To deliver your orders worldwide (except certain Asian and remote locations)
• Analytics Services: To understand how customers use our site and improve it

Legal Requirements:

We may disclose information when required by law or to protect our rights, customers, or business.

4. Data Storage and Security

Your security is our priority, just like the perfect fit of our swim shorts:

• Secure Storage: Data stored on encrypted servers with limited access
• Payment Protection: All transactions protected with advanced SSL encryption
• Data Retention: We keep your information only as long as necessary for business purposes
• International Transfers: As a global company, data may be processed outside your country with adequate protections

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: View and update your account information anytime
• Data Portability: Request a copy of your personal data
• Deletion: Request deletion of your account and personal data
• Marketing Preferences: Opt-out of marketing communications at any time
• Cookie Controls: Manage cookie preferences through your browser settings

6. Cookies and Tracking Technologies

We use cookies to make your shopping experience seamless:

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality and checkout process
• Preference Cookies: Remember your language, currency, and favorite inseam options
• Analytics Cookies: Help us understand how customers find and use our site
• Marketing Cookies: Show you relevant ads for our swimwear collections

You can control cookies through your browser settings, though this may affect site functionality.

7. Children’s Privacy

Our Kids collection is designed for young beachgoers, but our website is for general audiences. We don’t knowingly collect personal information from children under 16 without parental consent.

8. International Data Transfers

Since we ship globally (with limited exceptions), your data may be transferred internationally. We ensure adequate protection through standard contractual clauses and other safeguards.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated through our website or email. Continued use of our site constitutes acceptance of updated terms.

10. Contact Us

Thank you for trusting Fair Harbor with your personal information. We’re committed to protecting your privacy while helping you find your perfect swimwear fit!